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Elevating Service Excellence and Creating Exceptional Customer Experiences: Engineering Faculty Explores Customer Excellence Through EdPEx

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19 August 2026 13:50:26

Dr. Thongchai Thongmar, Vice Dean for Administration and Quality Assurance (Acting Dean), together with Assistant Professor Dr. Khwanchai Sukkon, Vice Dean for Student Affairs, participated in the “EdPEx in Action” training program, conducted via electronic media, on the topic “Customer Excellence.”


The training was aimed at enhancing participants’ knowledge and understanding of how to improve organizational management and operational quality in accordance with the Education Criteria for Performance Excellence (EdPEx). Particular emphasis was placed on creating value and enhancing satisfaction for service recipients and stakeholders.


The event was officially opened by Professor Dr. Sanguansin Rattanalert, who delivered the opening remarks. Distinguished speakers from various organizations also shared their knowledge, best practices, and professional experiences in developing systems and processes for delivering service excellence.


The training was held on August 18, 2026, at the Chorkaew Conference Room, 5th Floor, Building 31, Suan Sunandha Rajabhat University.

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